Terms of Service

1. Acceptance of Terms

By using the services of Easley Contractors, Inc. ("Easley," "we," "us," or "our"), accessing our website at easleycontractors.com, or signing any service agreement with us, you ("Customer," "you," or "your") agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services

Easley Contractors, Inc. provides residential and commercial restoration services including but not limited to water damage restoration, fire damage restoration, storm damage restoration, and mold remediation. Specific services, scope of work, and pricing are outlined in individual service agreements signed at the time of each job.

3. Service Agreements

All restoration work performed by Easley Contractors, Inc. is governed by a written service authorization form signed by the customer prior to work beginning. That agreement outlines the scope of work, estimated timeline, and any applicable fees. In the event of a conflict between a signed service agreement and these Terms of Service, the signed service agreement controls.

4. Payment

Payment terms are outlined in your individual service agreement. Easley Contractors, Inc. reserves the right to pursue collection of unpaid balances. Customers are responsible for any applicable deductibles, co-pays, or amounts not covered by their insurance carrier.

5. SMS & Text Message Communications

By providing your mobile phone number to Easley Contractors, Inc. — whether through a service authorization form, our website, or any other means — you may be asked to provide consent to receive SMS text messages from us.

• Transactional messages may include appointment reminders, project status updates, and service-related communications.
• Promotional messages may include follow-up satisfaction messages and requests to leave a Google review.

Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP to any message. For help, reply HELP. SMS consent is not required as a condition of receiving services and is not shared with third parties or affiliates.

For full details on how we handle your information, see our Privacy Policy.

6. Limitation of Liability

Easley Contractors, Inc. shall not be liable for any indirect, incidental, or consequential damages arising from the performance of restoration services, delays caused by insurance carrier decisions, or circumstances beyond our reasonable control including weather events, supply chain disruptions, or acts of nature.

Our total liability for any claim arising from services rendered shall not exceed the total amount paid by the customer for those specific services.

7. Warranty

Easley Contractors, Inc. warrants that all restoration work will be performed in a professional and workmanlike manner consistent with industry standards. Any warranty claims must be submitted in writing within 30 days of project completion. This warranty does not cover damage caused by subsequent events, misuse, or work performed by third parties after our services are complete.

8. Insurance Claims

Easley Contractors, Inc. works with most major insurance carriers. However, we do not guarantee any specific insurance outcome or coverage amount. Customers are responsible for understanding their own policy terms and deductibles. Easley Contractors, Inc. is not a party to any insurance contract between the customer and their carrier.

9. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

10. Governing Law

These Terms of Service are governed by the laws of the State of Tennessee. Any disputes arising under these terms shall be resolved in the courts of Shelby County, Tennessee.

11. Changes to These Terms

Easley Contractors, Inc. reserves the right to update these Terms of Service at any time. Updated terms will be posted at easleycontractors.com/terms-of-service with the revised date. Continued use of our services after any changes constitutes acceptance of the updated terms.

12. Contact Us

If you have questions about these Terms of Service, please contact us: